• Provide dedicated on-site support on your business premises

  • 24/7/365 – Off site email and telephone advice

  • Implement and/or administer an online employee management system

  • Provide weekly/monthly HR reporting (sickness figures, turnover etc)

  • Review/implement/update documentation (contracts, handbooks, policies and procedures)

  • Implement an online resource and document Library

  • Identify and fill any training needs of management

  • Oversee/manage holiday entitlements

  • Performance management

    • Identify areas requiring improvement

    • Assist/conduct those ‘difficult conversations’

    • Set realistic targets

    • Prepare Performance Improvement Plans (PIP)

    • Follow through the process to conclusion

 

  • Sickness absence management

    • Maintain accurate records

    • Oversee/carry out return to work interviews

    • Identify trends/patterns

    • Deal with malingering/persistent short-term absences

    • Manage long term absences via a compliant capability procedure

    • Liaise with/instruct medical professionals (GPs, OH)

    • Address reasonable adjustments

    • Avoid discrimination by complying with the Equality Act 2010

 

  • Concerns over conduct

    • Manage and review time keeping

    • Assist/conduct those ‘difficult conversations’

    • Issue letters of concern

    • Oversee/carry out full investigations

    • Oversee/carry out disciplinary hearings

    • Oversee/carry out disciplinary appeal hearings

 

  • Internal complaints/grievances

    • Conduct those ‘difficult conversations’

    • Look to resolve with minimum fuss

    • Oversee/carry out full investigations

    • Oversee/carry out grievance and appeal hearings

    • Oversee/carry out any subsequent required actions

 

  • Leavers

    • Undertake exit interviews and provide feedback on any key themes

    • Confirm post employment contractual obligations to employee

    • Reinforce any contractual restrictions of the employee

Urban

(Some of) what we will do for you