• Provide dedicated on-site support on your business premises

• 24/7/365 – Off site email and telephone advice

• Implement and/or administer an online employee management system

• Provide weekly/monthly HR reporting (sickness figures, turnover etc)

• Review/implement/update documentation (contracts, handbooks, policies and procedures)

• Implement an online resource and document Library

• Identify and fill any training needs of management

• Oversee/manage holiday entitlements

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• Performance management

  • Identify areas requiring improvement

  • Assist/conduct those ‘difficult conversations’

  • Set realistic targets

  • Prepare Performance Improvement Plans (PIP)

  • Follow through the process to conclusion

 

• Sickness absence management

  • Maintain accurate records

  • Oversee/carry out return to work interviews

  • Identify trends/patterns

  • Deal with malingering/persistent short-term absences

  • Manage long term absences via a compliant capability procedure

  • Liaise with/instruct medical professionals (GPs, OH)

  • Address reasonable adjustments

  • Avoid discrimination by complying with the Equality Act 2010

 

• Concerns over conduct

  • Manage and review time keeping

  • Assist/conduct those ‘difficult conversations’

  • Issue letters of concern

  • Oversee/carry out full investigations

  • Oversee/carry out disciplinary hearings

  • Oversee/carry out disciplinary appeal hearings

 

• Internal complaints/grievances

  • Conduct those ‘difficult conversations’

  • Look to resolve with minimum fuss

  • Oversee/carry out full investigations

  • Oversee/carry out grievance and appeal hearings

  • Oversee/carry out any subsequent required actions

 

• Leavers

  • Undertake exit interviews and provide feedback on any key themes

  • Confirm post employment contractual obligations to employee

  • Reinforce any contractual restrictions of the employee